This page is maintained by TDC Digital Services to answer common privacy questions about our website and virtual assistant services. The statements below describe our current practices and are not a certification, audit report, or legal opinion.
1. Information we collect
We collect information you provide directly, such as your name, email address, phone number, company name, and project details when you fill out our contact form, book a consultation, or communicate with us. We also collect technical information automatically, including your IP address, browser type, device information, and pages visited, through cookies and similar technologies.
2. How we use your information
We use the information we collect to:
- Respond to inquiries and provide virtual assistant services;
- Schedule and manage consultations;
- Improve our website, services, and customer experience;
- Send service-related updates and marketing communications (you may opt out anytime);
- Maintain the security and integrity of our systems.
3. How we share your information
We do not sell your personal information. We may share it with trusted service providers who help us operate our business (such as email, scheduling, and hosting platforms), and only when necessary to deliver our services. We may also disclose information if required by law or to protect our rights, property, or safety.
4. Data retention
We keep your information for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymize it.
5. Your privacy rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. To make a request, contact us using the information below. We will respond within a reasonable timeframe.
6. Security
We use commercially reasonable safeguards to protect your information from unauthorized access, alteration, or destruction. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
7. Cookies and analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to improve functionality. You can manage cookie preferences through your browser settings.
8. Children's privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can remove it.
9. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review it periodically.
10. Contact us
If you have questions about this Privacy Policy or how we handle your information, please email us at info@tdcdigitalservices.com.